Oświadczenie o dostępności

1. Our Commitment

Inwestycja Bank Polski is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve these goals.

We believe that banking services should be accessible to all, regardless of ability. Our goal is to provide an inclusive digital experience that meets or exceeds the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

2. Accessibility Standards

We strive to conform to the following accessibility standards:

• WCAG 2.1 Level AA: Web Content Accessibility Guidelines published by the World Wide Web Consortium (W3C)
• Section 508: U.S. federal accessibility standards
• EN 301 549: European accessibility standard for ICT products and services
• ADA Compliance: Americans with Disabilities Act requirements

3. Accessibility Features

3.1 Keyboard Navigation

Our website can be navigated entirely using a keyboard:

• Tab key to move between interactive elements
• Enter or Space to activate buttons and links
• Arrow keys for navigation within menus and lists
• Escape key to close dialogs and menus

3.2 Screen Reader Support

Our website is compatible with screen readers including:

• JAWS (Windows)
• NVDA (Windows)
• VoiceOver (macOS and iOS)
• TalkBack (Android)

We use semantic HTML, ARIA labels, and descriptive alt text for images to ensure proper screen reader interpretation.

3.3 Visual Accessibility

• High contrast color schemes and sufficient color contrast ratios (minimum 4.5:1 for text)
• Text resizing up to 200% without loss of functionality
• Alternative text for all meaningful images
• Clear visual focus indicators
• Responsive design that works on various screen sizes

3.4 Audio and Video Content

• Closed captions for all video content
• Transcripts available for audio content
• Audio descriptions for video content where applicable

4. Ongoing Improvements

We are continuously working to improve accessibility:

• Regular accessibility audits and testing
• User testing with people with disabilities
• Training for our development and content teams
• Integration of accessibility into our design and development processes
• Monitoring and fixing accessibility issues as they are identified

5. Known Limitations

While we strive to ensure accessibility, there may be some limitations:

• Some third-party content or widgets may not be fully accessible
• Older documents in PDF format may not be fully accessible (we are working to convert these)
• Some interactive features may require JavaScript (we provide alternative methods where possible)

We are actively working to address these limitations and improve accessibility across all areas of our website.

6. Alternative Access Methods

If you encounter accessibility barriers, we offer alternative ways to access our services:

• Phone Banking: Access your accounts and conduct transactions via telephone
• Branch Services: Visit any of our branches for in-person assistance
• Email Support: Contact our customer service team for assistance
• Assistive Technology Support: Our staff can help you set up and use assistive technologies

7. Feedback and Reporting Issues

We welcome your feedback on accessibility. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

When reporting an issue, please include:

• The URL or page where you encountered the issue
• A description of the accessibility barrier
• Your assistive technology (if applicable)
• Your browser and operating system

We aim to respond to accessibility feedback within 5 business days.

8. Third-Party Content

Our website may contain content from third parties, including:

• Social media widgets
• Embedded maps and videos
• Third-party payment processors
• Analytics tools

While we strive to work with accessible third-party providers, we cannot guarantee the accessibility of all third-party content. We encourage third-party providers to maintain accessible content and will work with them to address accessibility concerns.

9. Physical Accessibility

In addition to digital accessibility, our physical branches are designed to be accessible:

• Wheelchair-accessible entrances and facilities
• Accessible parking spaces
• Assistive listening devices
• Braille and large print materials
• Trained staff to assist customers with disabilities

10. Updates to This Statement

We will review and update this Accessibility Statement regularly to reflect our ongoing commitment and improvements. The "Last Updated" date at the top indicates when this statement was last revised.